ICYMI: Telehealth Remains Popular To Provide Safe, Accessible Care

Nov 28, 2023

Study Finds Telehealth Continues to Make Up Over One-Third of Care Treatment for Certain Specialties

In case you missed it, according to a recent study, virtual care remains a popular choice for millions to access safe, reliable, and convenient care.

Epic Research recently published a study in which researchers surveyed over 475,000,000 encounters between 2019 and 2023 during both in-person and telehealth appointments to determine trends in telehealth usage. From this study, researchers determined that while telehealth saw its largest spike during the COVID-19 pandemic, virtual care has remained popular through 2023.

The specialties with the highest rate of telehealth usage were in mental health treatment which conducts thirty-seven percent of its operations through virtual care programs, infectious disease at eleven percent, and obstetrics and transplant at ten percent. The study also finds that nearly six percent of overall visits were conducted virtually in the third quarter of 2023.

This study supports previous data showing the popularity of telehealth services, particularly for mental health specialties.

Telehealth brings affordable, accessible care to the homes of millions and must be protected today. Congress must act to ensure permanent telehealth access now.

Read the full study HERE and learn more about how Congress can act to permanently protect telehealth access HERE.


Telehealth Access for America (TAFA) is a public education campaign supported by leaders in health care committed to better care, expanded patient choice, and protecting access to critical telehealth services. Learn more and take action today at www.telehealthaccessforamerica.org.